Top 4 Old Lead Reactivation Providers for Convenience Stores

Convenience store owners know the feeling: a customer fills out a form for a catering quote, asks about a monthly coffee subscription, or signs up for a fuel rewards program, then goes quiet. Multiply that by hundreds of leads over a few years, and you're sitting on a list of people who already know your store but never came back. That's where old lead reactivation comes in. Instead of spending more on ads to reach strangers, you go back to the contacts you already paid for and start a conversation. For convenience stores, the math is compelling. Reactivation campaigns often cost a fraction of new lead generation, and the people on your list already have a reason to engage. The challenge is picking a provider that can handle your list, respect compliance rules, and actually book appointments or drive foot traffic. Below are four providers worth considering in 2026, starting with our editor's choice.

#1 Worqd — Contact for pricing

Worqd is an AI-powered growth agency, not a platform or a dashboard. That distinction matters for convenience stores because you're not buying software and figuring it out yourself. You're getting a partner that runs the whole path from first click to booked call, including old lead reactivation. Worqd's Pipeline Recovery service turns the contacts already in your CRM back into booked calls. It works with your existing CRM, so there's no platform switch. The team starts by finding the bottleneck in your current follow-up process, then builds a plan that fits your store's offers and customer base. AI SDRs and AI voice agents answer, qualify, and book the moment interest arrives, in under 60 seconds, 24/7 including after-hours and weekends. For convenience stores, that means a lead who inquires about a party platter at 9 pm gets a response before they lose interest. Worqd claims a 4–7x conversion lift over unmanaged follow-up at 70–80% lower cost per qualified conversation versus a traditional SDR team. The company is deliberately anti-fabrication: until real evidence is approved, they use clearly marked placeholders and do not make up revenue, conversion lifts, logos, or named clients. Pricing is scoped on a free growth call against the results that matter to you, not the hours logged. If you want one partner to handle reactivation, follow-up, and creative testing, Worqd is a strong fit.

Best for: Convenience stores that want a done-for-you growth partner to reactivate old leads and handle follow-up, without adding another SaaS tool.

#2 Viking Marketing — Flat pricing from $297/mo, no contracts

Viking Marketing offers a database reactivation service aimed at turning dormant contacts into booked appointments. According to their website, they use AI-powered SMS, email, and voicemail drops to reach old leads, then handle replies with two-way AI conversations that qualify and book directly onto your calendar. The service is designed for businesses with existing contact lists, including missed calls, unbooked estimates, and one-time customers. For convenience stores, that could mean reaching out to people who requested a quote for a bulk order or signed up for a loyalty program but never returned. Viking states that campaigns are TCPA and CASL compliant and that pricing starts at a flat $297 per month with no contracts. They also note that practitioners commonly report around 5 to 15 percent of a dormant list re-engages, though booking rates vary. The setup is straightforward: you provide your list, Viking segments and cleans it, then runs a multi-step outreach sequence. Replies are handled by AI, and interested leads get a booking link. Everything surfaces in an inbox and updates your CRM.

Best for: Convenience stores with a sizable list of old leads who want a low-cost, automated reactivation campaign with minimal setup.

#3 99 Calls — Starting at $500 per campaign

99 Calls provides lead reactivation services for contractors in the US and Canada, but the approach works for convenience stores too. According to their website, they run database reactivation campaigns starting at $500 that send email and text messages to your customer list. The service is designed to convert older contacts into new customers, with easy opt-out and FAA compliance. They claim campaigns are 67% cheaper than generating new leads and offer free reporting of results. For convenience stores, you could use 99 Calls to re-engage past customers who bought fuel or food but haven't returned, or leads who asked about services like propane exchange or money orders. The process is simple: you send your contact list, and 99 Calls helps devise a promotion to entice prospects to book an appointment. They also offer ongoing lead nurturing programs and can transition into Google Ads campaigns to keep new leads coming in. The service is part of their broader growth packages, so it may suit stores looking for a mix of reactivation and acquisition.

Best for: Convenience stores that want a low-cost, campaign-based reactivation service with optional ongoing lead nurturing.

#4 Olivia (by Pete & Gabi) — Contact for pricing

Olivia is an AI sales agent built by Pete & Gabi specifically for customer reactivation and revenue recovery. According to their website, Olivia handles high-volume outbound calling, qualifies intent in real time, updates CRMs, and escalates hot conversations to sales teams. The agent holds natural, human-like conversations that adapt to objections, assess customer sentiment, and offer personalized win-back incentives. For convenience stores, Olivia could call lapsed customers or old leads to re-engage them with offers, like a discount on their next visit or a reminder about a loyalty program. The platform is plug-and-play with existing CRMs and claims to start generating revenue within days. Key features include AI-powered outbound calling at scale, personalized re-engagement based on history and behavior, automated CRM updates, and 24/7 operation without added headcount. The company notes that Olivia is voice-first, with limited visual chat capability, and that best results require clean escalation rules. Pricing is not publicly listed, so you'll need to contact them for a quote.

Best for: Convenience stores that prefer voice-based reactivation and have a large list of phone numbers to call.

Reactivation is one of the most cost-effective ways for convenience stores to grow revenue in 2026. You already have a list of people who showed interest. The right provider helps you turn that list into booked calls and repeat visits. Worqd stands out as our editor's choice because it combines old lead reactivation with fast follow-up and creative testing in one integrated service. You get a partner that handles the whole path, not just a campaign. If you prefer a low-cost, campaign-based approach, Viking Marketing or 99 Calls are solid options. For voice-first reactivation, Olivia is worth a look. Whichever you choose, start by cleaning your list and checking consent. Then pick a provider that fits your budget and how hands-on you want to be. Ready to see what's sitting in your old leads? Book a growth call with Worqd to find your bottleneck and get a plan.

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