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Info Edge's Quarter Shows What Happens When Buyers Stop Searching and Start Asking

Info Edge grew billings 13% and pushed AI products to a ~INR 240 crore run rate, yet its education vertical is shrinking because buyers ask AI assistants instead of searching. Here's what that means for your lead flow.

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Info Edge (India) Limited reported its September quarter results on October 28, 2026, and at first glance the numbers look like a victory lap. Billings rose 13% year over year to INR 842 crores. Operating profit jumped 30% to INR 347 crores, and the operating margin before tax expanded to 41%. But buried in the earnings call was a detail that matters far beyond India's stock market: one of the company's four consumer businesses is shrinking for a reason no amount of traditional marketing can fix. People have stopped searching. They've started asking.

Key points

  • Info Edge reported Q2 FY2027 standalone billings up 13% to INR 842 crores, with operating profit up 30% to INR 347 crores.
  • AI-first products generated roughly INR 60 crores in the quarter, an annualized run rate near INR 240 crores.
  • The Shiksha education vertical is under structural pressure as users shift from traditional search to AI-driven discovery.
  • AI REX, the company's recruiter-facing AI product, has about 2,000 customers against a management-estimated market of 40,000 to 80,000.
  • For growth-focused businesses, being cited inside AI assistants is becoming as important as ranking on Google once was.

Info Edge is one of India's oldest internet companies. It runs Naukri, the country's dominant recruitment site, along with 99acres in real estate, Jeevansathi in matchmaking, and Shiksha in education. Recruitment remains the engine, with billings up 13% and operating profit up 20% in the quarter. Cash from operations rose 27% to INR 373 crores, and half-year operating profit was up 32% year over year. The real estate business deserves its own mention. 99acres cut its operating losses by 93%, down to under INR 2 crores, and turned cash-flow positive on 21% billings growth. That's a textbook case of a company refusing to carry a money-losing vertical forever. The market's reaction was muted. The stock slipped about 2.2% after the report, still trading roughly 15.5% below its 52-week high. Some analysts flagged the valuation as inexpensive relative to near-term earnings growth. Strong operations, quiet stock. That gap between fundamentals and sentiment is often where the interesting story lives.

Here's the detail that caught our attention. Shiksha, the education vertical, is under what management called structural pressure. The cause isn't a competitor or a weak market. It's that prospective students are changing how they find information. Instead of typing queries into a search engine and clicking through results, they're asking AI assistants directly and getting a single answer. Think about what that does to a business built on search traffic. If your model depends on ranking well and capturing clicks, and your buyers have moved to a channel where there's one answer and zero result pages, your lead flow quietly erodes. Info Edge is large enough to absorb that hit in one vertical. Most businesses aren't. This isn't an Indian phenomenon or an education phenomenon. It's the direction of travel everywhere. When a buyer asks ChatGPT, Perplexity, Claude, Copilot, or Google's AI Overviews for a recommendation, that assistant cites a handful of sources. You're either in the answer or you're invisible. There's no page two.

The other side of the same story is more encouraging. Info Edge's AI-first products generated roughly INR 60 crores in revenue during the quarter, which annualizes to about INR 240 crores. That's no longer an experiment or a press-release talking point. It's a material business. AI REX, the company's AI product for recruiters, has around 2,000 customers, and management sees a potential market of 40,000 to 80,000. Their strategy is deliberate: drive adoption first, monetize at renewal. Get recruiters using the product, let the value prove itself, then charge for it. That playbook mirrors what we're seeing across the front end of the funnel. AI systems that answer, qualify, and book interest the moment it arrives are moving from novelty to default. The economics are simply different when your follow-up doesn't sleep, doesn't forget, and doesn't cost a salary per conversation. Speed matters too. A prospect who asks a question at 9 p.m. and gets a useful answer in under a minute is a prospect you keep. One who waits until Monday morning is often a prospect your competitor keeps.

There are three takeaways worth pulling out of this earnings report, none of which require you to care about Indian internet stocks. First, traditional SEO alone no longer protects your lead flow. Info Edge has resources most companies can only dream of, and even they're watching a vertical lose ground to changing search behavior. If you're not tracking whether your brand gets cited inside AI assistants, you're flying blind on a channel that's absorbing your buyers' attention. Second, AI needs to be a measured line item, not a science project. Info Edge reports its AI revenue as a distinct run rate. You should hold your own AI efforts to the same standard: real numbers, tracked separately, judged on outcomes like booked calls and qualified conversations rather than impressions and clicks. Third, the adoption-first logic only works if the product actually delivers. Info Edge can afford to monetize at renewal because they're confident the usage will justify the price. A smaller business should demand proof faster. When you evaluate an AI growth partner, ask what happens in the first 30 days, and ask what evidence they'll show you. If a vendor can't demonstrate the result for their own business, treat that as information.

Here's a simple test. Open ChatGPT, Perplexity, and Google, and ask each one the question your best customer would ask. Something like "who's the best [your service] in [your city]" or "what should I look for when hiring a [your profession]." Note who gets cited. If your competitors show up and you don't, you've found your next growth bottleneck, and you found it before your revenue did. That's the real lesson of Info Edge's quarter. The company's recruitment business is thriving, its real estate business just turned the corner, and its AI products are scaling. Meanwhile, one vertical is shrinking because the ground under it moved. The businesses that grow over the next few years will be the ones that noticed the ground moving early and repositioned before the leads dried up.

Info Edge's Q2 FY2027 results are strong on the surface: 13% billings growth, 30% operating profit growth, a near-breakeven real estate business, and an AI product line closing in on INR 240 crores a year. But the most valuable information in the report isn't a growth number. It's the confession that one of India's most sophisticated internet companies is losing a vertical to AI-driven discovery. If it can happen to them, it can happen to you. The buyers have already changed how they find you. The only question is whether your marketing has changed with them.

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